Health and Social Care Courses

– Legislation regarding allergen awareness 
– Responsibilities of the operator and the consumer
– Impact of legislation on staff
– The difference between a good allergy and intolerance
– Food allergy and allergic reactions + symptoms
– The 14 allergens + products which contain them
– Packaging and labelling food

– Recognise what autism is
– Understand what ASD is
– Identify characteristics of someone that has autism
– Identify how to care for someone with autism
– Understand how to enable those with autism

Standard 1 – Understand Your Role
Standard 2 – Your Personal Development
Standard 3 – Duty of Care
Standard 4 – Equality and Diversity
Standard 5 – Work in a Person Centred Way
Standard 6 – Communication
Standard 7 – Privacy and Dignity
Standard 8 – Fluids and Nutrition
Standard 9 – Awareness of Mental Health, Dementia and Learning Disability
Standard 10 – Safeguarding Adults
Standard 11 – Safeguarding Children
Standard 12 – Basic Life Support
Standard 13 – Health and Safety
Standard 14 – Handling Information
Standard 15 – Infection Prevention and Control

This course has been designed to ensure that on completion you will be able to:
– Understand how individual care plans differ
– Understand how care plans should be update
– Describe how you work with other professionals
– Describe the importance of recording observations
– Understand the stages of care planning 
– Describe how care plans should be assessed
– Demonstrate how to create a care plan

This course has been designed to ensure that you understand Catheterisation and are aware of its use and associated risks.

The main points covered are:
– Describe catheterisation
– Understand purpose of urinary catheterisation
– Understand the causes and types of incontinence
– Describe the different types of catheters
– Understand how a catheter is inserted

– Describe what challenging behaviour is 
– Identify types of challenging behaviour
– Understand some of the causes of challenging behaviour
– Describe the impacts and results of challenging behaviour
– Understand methods for assessing challenging behaviour
– Describe ways of dealing with the outcomes of challenging behaviour

This course is designed to increase your knowledge of safeguarding and to ensure that you are confident to carry out your safeguarding responsibilities. By the end of the course you will:
– Be clear of your Safeguarding role and responsibilities as a Manager/Team Leader
– Understand the importance of supervision to support staff to take action and to ensure a safeguarding culture exists
– Be able to explain how lessons from Serious Case Reviews inform practice
– Understand the local safeguarding structure, thresholds and Ofsted requirements
– Be confident in how to respond to a concern and the need for effective record keeping and multi-agency communication
– Understand safer recruitment and safer working practices and have considered policy and practice development

This course is designed to give everyone who works with or cares for children and young people an introduction to Child Sexual Exploitation (CSE) and raise awareness of:
– Children and young people who are subject to this as being victims of abuse
– Key facts about CSE
– The signs of grooming and CSE
– The legislative framework and guidance surrounding CSE
– Safeguarding procedures and response to CSE

– What is communication?
– Effective methods of communication
– Models of communication
– Communication techniques
– The management of communication
– Legislation and best practice
– Effective records in a care environment
– Preventing errors

By the end of this course you should be able to:
– Describe what is meant by infection control
– Identify relevant government legislation
– Recognise the causes and effects of coronavirus, including symptoms and management
– Know how to self-isolate
– Understand the chain of infection and how people are infected
– Describe the types of germs and infection
– Understand the need for infection control and HCAI management
– Understand how to wash your hands to WHO standard
– Understand how you can help to prevent the spread of coronavirus

– What is dementia
– Understand how dementia affects individuals in different ways
– Knowledge of how quality dementia care purely focuses on what the person can still do 
– The importance of good communication when caring for someone with dementia
– Methods to improve the wellbeing of people with dementia

– Explain what Diabetes is
– Describe the difference between Type 1 and Type 2 Diabetes and how these are managed
– How to recognise emergency situations related to Diabetes
– Understand the complications associated with Diabetes

– Describe what is meant by the term nutrition 
– Understand the importance of fruit and vegetables in diet
– Understand the challenges around nourishing the elderly
– Describe malnutrition and how it affects the body
– Describe some of the screening tools available

– Understand the meaning of dignity, privacy and respect
– Describe relevant legislation and how it affects an organisation
– Be able to identify discrimination
– Be able to identify poor practice
– Describe how to support specific care needs
– Understand how you can implement change in order to improve care provided
– Describe how PCC fits in with dignity, privacy and respect

This course has been designed to ensure that you possess a theoretical knowledge and practical skills in supporting people living with disability to achieve their potentials, and will assess your ability to do the following:
– Be able to put into practice care values
– Gain understanding of equality and diversity
– Gain insight in upholding equality and diversity
– Gain understanding of the single assessment process in person centred care
– Know the legislations governing disability

– Describe the physical, psychological and sociological effects of alcohol
– Name and identify illegal drugs, know their effects and recognise the health risks
– Recognise the impact of drug and alcohol misuse on children
– Describe the 5 outcomes the government aims for every child to achieve

This course has been designed to enable learners to understand what duty of candour is and how it applies in care.

The main points covered are:
– Define Duty of Candour
– State function of the duty of candour
– Identify professional regulators involved
– Explain the process of the application of Duty of Candour
– Understand the Dos and Don’ts’ of the Duty of Candour
– Recognise the role of the CQC in the Duty of Candour

– Understand your role
– Work in ways that have been agreed with your employer
– Understand working relationship in health and social care
– Work in partnership with others
– Understand how duty of care contributes to safe practice
– Understand the support available for addressing dilemmas that may arise about duty of care
– Deal with comments and complaints
– Deal with incidents, errors and near misses
– Deal with confrontation and difficult situations

– Describe what epilepsy is
– Understand the different types of seizures
– Understand how to administer first aid for a seizure
– Understand how to do a primary survey
– Identify and understand the recovery position 

– Understand the importance of equality and inclusion
– Definition of equality, diversity, inclusion and discrimination
– Work in an inclusive way
– Access information, advice and support about diversity, equality and inclusion

– Describe what makes people fall
– Understand the implications of falling
– Identify areas of personal and environmental risk
– Understand what can be done to prevent falls and who can help

This course has been designed to ensure that you possess a theoretical knowledge and practical skills in spotting and understanding FGM and what actions you should take to make sure the victim is safe.

By the end of the course you should be able to:
– Describe the 4 types of Female Genital Mutilation
– Understand the effects it has on a victim
– Reflect on how thinking and hearing about how Female Genital Mutilation makes you feel
– Know how to spot the signs of Female Genital Mutilation
– Name the key legislation relating to Female Genital Mutilation
– Understand how it applies to different types of work settings
– Describe safeguarding procedures around Female Genital Mutilation
– Be confident in sign-posting a victim to appropriate support services

This course has been designed to ensure that you understand Forced Marriage.

At the end of this course you should be able to:
– Describe what a Forced Marriage is
– Identify some motives for forcing someone to marry another
– Understand the impact of Forced Marriage on victims
– Have an understanding of the concept of Honour Based Violence
– Be more aware of how to spot the signs of a Forced Marriage
– Know how to take action to try and safeguard a potential victim of Forced Marriage

– Describe what is meant by infection control
– Understand the chain of infection and how people are infected
– Describe the types of germs and infection
– Name some common health care associated infections
– Understand the need for infection control and HSAI management
– Understand  how to wash hands to WHO standard
– Describe what PPE is available for infection control
– Understand how you can help prevent infection spreading
– Understand the role of CQC

– Identify legislation, national and local guidelines, policy and procedures affect infection prevention and control
– Understand standard infection prevention and control precautions
– Demonstrate the methods of aseptic technique including hand washing and alcohol hand gel procedures
– Describe the importance of safe handling of disposal of waste, COSHH requirements, handling of uniforms, dress codes, linen and laundry
– Identify actions required in cases of outbreak of infection including isolation of residence and mandatory reporting of healthcare associated infections to Health Protection Agency (HPA)
– Describe how policies are put into place for safe handling and disposal of sharps, sharps injury procedures and occupational health procedures
– Manage infection prevention risks, through observation, cleaning procedures and touch-point awareness
– Demonstrate awareness of control of outbreaks & infections associated with specific alerts such as tuberculosis, e-coli, flu pandemics etc
– Linked to Health and Social Care Act 2008 and fundamental standards 12

This course has been designed to ensure that you understand Learning Disabilities and are aware of its causes.

The main points covered are:
– Describe what a learning disability is
– Understand what causes a learning disability
– Describe the process of learning disabilities and other conditions
– Understand challenging behaviours

– Recognise the implications of a legionnaires’ disease outbreak
– Summarise how legionnaires outbreaks can occur in water handling systems
– Identify relevant legislation and the requirements for compliance
– Recognise the role of water handling system owners
– Recognise the role of water handling systems safety providers
– Identify higher risk water handling system

This course has been designed for those encountering bereaved people in their professional life, to help them understand the issue surrounding bereavement and how to communicate with clients and customers after someone close to them has died.

In this course, we will aim to:
– Improve our understanding of the definitions of loss
– Explore the 5 stages of the grieving process
– Think about ways we can support ourselves during this process
– Think about ways we can support others during this process
– Raise our awareness of where to find information, support and counselling

*Details coming soon.
If you are interested in this course, please get in touch.

– Understand the different classification of medication
– Name relevant government legislation relating to medication
– Describe your responsibilities as a care worker when giving medication
– Understand what constitutes good medication administration process
– Understand the need for safe storage and disposal of medication
– Recognise the need for proper record keeping and information sharing
– Describe the role of the CQC

*Details coming soon.
If you are interested in this course, please get in touch.

– Define the term Mental health
– Describe how you might spot a possible mental health disorder
– Make referrals
– Supporting those with mental health disorders
– Discrimination and stigma
– Treating mental health disorders and side effects of medication

Describe what moving and handling is:
– Name some key pieces of legislation relating to moving and handling
– Identify your company policy on moving and handling
– Understand different types of injuries and accidents in the workplace
– Describe the risk assessment process
– Learn or refresh key skills for moving and handling 
– Practice moving and handling tasks frequently used in your workplace

This course has been designed to ensure that you hold an awareness of Oral Health and understand how to cater for the dental care of your clients. 

The main points covered are:
– Understand the importance of oral health and the potential effect on their general health, well-being and dignity
– Understand the potential impact of untreated dental pain or mouth infection on the behaviour and general health and well-being of people who cannot articulate their pain or distress or ask for help ( this includes, for example, residents with dementia or communication difficulties)
– Know how to deliver daily mouth care
– Know how and when to reassess oral health
– Know how and when to report any oral health concerns, and how to respond to a person’s changing needs and circumstances
– Understand the importance of denture marking and how to arrange this for people, with their permission 

This course has been designed to ensure that you possess a theoretical knowledge and practical skills in supporting people facing the end of their lives, and will assess your ability to do the following:
– Describe what is meant by Palliative Care.
– Understand how we cope with Palliative Care and help others to:
– Describe the different types of complementary therapies.
– Understand how to empathise with, and support patients.
– Describe some End of Life Care strategies.
– Think about your attitudes and fears about death and dying.
– Recognise different experiences around death and dying.
– Understand the need for Advanced Care Planning.
– Describe the importance of Symptom Management.
– Describe ‘Advance Directives’.
– Understand roles and responsibilities in End of Life Care.
– Describe ‘Last Offices’.
– Understand the grief and loss process.

– Define person-centred care 
– Describe how to develop an individual’s care plan
– Understand the bigger picture 
– Understand the need for confidentiality
– Understand how working practices affect individuals
– Describe how to maintain boundaries 

This course has been designed to ensure that you understand Pressure Sores and are aware of its causes.

The main points covered are:
– Understand what a Pressure Ulcer is.
– Describe how a Pressure Ulcer forms
– Demonstrate knowledge of what makes an individual at higher risk of developing Pressure Ulcers.
– Describe warning signs that would alert you to the possibility of a Pressure Ulcer forming.
– Understand the severity of pressure ulcers and how they are treated.

This course has been designed to ensure that you hold an awareness of risks and understand how risk assessment should be conducted.

The main points covered are:
– The meaning of risk and risk assessment
– Legislation
– Heinrich Bird’s Accident Triangle (1969)
– Conducting risk assessment
– Vulnerable people

– Explain what is meant by the term safeguarding adults at risk
– Identify the types of abuse
– Describe some signs and symptoms of possible abuse
– Describe what you should do if you have a concern about an adult’s welfare or safety 

– Explain what is meant by the term safeguarding children
– Identify the various types of intervention and their thresholds
– Describe signs and symptoms of possible abuse
– Describe what you should do if you have a concern about a child’s welfare or safety

This course has been designed to ensure that you understand Self-Harm and are aware of its causes.

The main points covered are:
– Definition: What is Self-Harm?
– Statistics
– Types of Self-Harm
– Concepts of Self-Harm
– Causes of Self-Harm
– Situations for discussion
– Risk Management
– Help

COURSE OUTLINE
The aim of this course is to greater increase your knowledge of SEND, as well as the relevant legislation.
The key points covered in this course are:
– Define a child and a young person
– Statutory guidance
– Collaboration between the local authority and other agencies
– Inclusive practice and barriers to learning
– Define SEND

LEARNING OUTCOMES
On completion of this course, learners should know and understand the following:
– To be able to define a child and a young person
– To understand who must have regard to this guidance
– To identify the statutory guidance
– To understand the collaboration between the local authority and other agencies
– To consider inclusive practice and barriers to learning
– To be able to define SEND

COURSE OUTLINE
The aim of this course is to help raise awareness of why young people and children use drugs and alcohol, as well as how to identify the early signs of substance misuse.

The key points covered in this course are:
– Substance misuse risks
– Types of misused substances
– Impact of substance misuse
– Concerns about substance misuse

LEARNING OUTCOMES
On completion of this course, learners will:
– Have a greater awareness of what substance misuse is and its prevalence
– Understand the categories of drugs and their effects
– Learn about the law and drugs and consequences
– Have an increased understanding of why young people use drugs and alcohol
– Recognise the early signs of drug or alcohol use that might indicate a concern
– Understand the impact substance misuse has on families
– Know how to take action if you know or suspect that a child or a young person is using drugs or alcohol